> For the complete documentation index, see [llms.txt](https://docs.norrnext.com/norrcompetition/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.norrnext.com/norrcompetition/points-system/managing-user-points.md).

# Managing User Points

The **User Points** section in NorrCompetition Administrator allows managers and administrators to view the current point balances of all registered website users and perform balance adjustments.

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### Accessing User Points

1. Navigate to **Administrator Panel -> Components -> NorrCompetition -> User Points** from the Joomla sidebar menu.

<figure><picture><source srcset="/files/uK7B2rM5dKfxUnjtO8w5" media="(prefers-color-scheme: dark)"><img src="/files/qrYgCVbddyXvYsrafrpq" alt="User Points administrator list view"></picture><figcaption><p>User Points administrator list view</p></figcaption></figure>

2. The main table displays all users with tracked point balances:
   * **User:** Name and username of the registered member.
   * **Balance:** Current active points balance (with Quick Adjust button).
   * **Modified Date:** Timestamp of the last balance modification (`d.m.Y H:i:s`).
   * **ID:** User point record ID.

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### Quick Balance Adjustment (In-List Quick Edit)

For fast administrative workflow, administrators can quickly update a user's total points balance directly from the table row without opening a full edit page:

1. Locate the target user in the **User Points** list.
2. Click on the **Balance** badge (marked with the edit icon).
3. Enter the new total points balance value.
4. Confirm to save.

The new balance is immediately saved to the database via AJAX, automatically creating a transaction record in the Points Log with the default note *"Quick balance adjustment"* and reason *"Manual Adjustment"*.

{% hint style="info" %}
**Quick Adjust vs Full Edit:** Quick Adjust is the fastest way to update a user's total point balance during daily administration without leaving the list view.
{% endhint %}

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### Creating or Editing a User Point Record (Full Form)

You can also create a new point record or perform detailed adjustments using the full form view:

1. Click **New** in the top toolbar (or click on a user's name in the table to edit an existing record).
2. Select the **User** from the user picker modal.
3. Enter the **Points Amount** (positive to credit, negative to debit).
4. Enter an optional custom **Reason / Note** (visible to managers and administrators in the backend only).
5. Click **Save & Close**.

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### Deleting User Point Records

If you need to reset a user's point record or remove it from the points table:

1. Select the check box next to the user in the **User Points** list.
2. Click the **Delete** button in the top toolbar.
3. Confirm the deletion prompt.

{% hint style="warning" %}
Deleting a user points record resets the user's total tracked balance. Use this action with care when managing active point contests.
{% endhint %}