NorrCompetition | NorrNext Documentation
DocumentationNorrCompetition
  • 🚀Getting started
    • Technical Requirements
    • Installation and Updates
  • 🛠️Configuration
    • Component Options
    • General
    • Contests
    • Contest
    • Entries
    • Entry
    • Categories
    • Category
    • Images
    • Comments
    • Contest Form
    • Permissions
  • 🖼️Contests
    • Managing Contests
    • Creating Contest
    • Contest Layout Options
    • Closing Contest
  • 🏆Entries
    • Managing Entries
    • Adding Entry
    • Approving Entry
    • Entry Data Comparison
    • Entry Layout Options
    • Submitting Entry Form
    • Contestant's Profile
    • Votes Log
  • 📂Categories
    • General Information
    • Managing Categories
    • Creating Category
    • Category Layout Options
  • 🧩Fields
    • General Information
    • Managing Fields
    • Field Types
    • Creating Field
  • 🔋Modules
    • NorrCompetition Entries
    • NorrCompetition Contests
    • NorrCompetition Grid
  • 🔌Plugins
    • NorrCompetition Notifications
    • NorrCompetition Smart Search
    • NorrCompetition Search
    • NorrCompetition Sitemap
    • NorrCompetition Profile Link
    • Application for EasySocial
    • NorrCompetition Application for JomSocial
    • AUP plugin for NorrCompetition
    • NorrCompetition Image Moderation
      • Sightengine Setup
      • Plugin Configuration
  • 💬Comments
    • Integration with Facebook
    • Integration with JComments
    • Integration with Komento
    • Integration with Disqus
    • Integration with VK.com
  • ☁️Remote Storage
    • General Information
    • AWS S3
  • 🖥️Customisation
    • Template Overriding
    • Using content plugins on entry page
    • Link to contestant
    • Events
      • Content
      • Contest
      • Entry
      • Entry Form
      • Field
      • Vote
      • Other
  • ✍️Localisation
    • Language pack installation
    • How to take a part in NorrCompetition localisation
  • 📜Best Practices
    • Recommendations on image sizes
    • Use on multilingual sites
    • Tutorial: How to Create Photo/Video Voting Contest on Joomla
    • Tutorial: Monetize Voting Contests via Membership
    • Tutorial: Monetize Voting Contests via Points
    • Embedding HTML snippets on example of music contest
  • 💡FAQ
    • How the protection from unfair voting is implemented?
    • What notifications does the component send?
    • Create and edit contests on front-end
    • Submitting Entries by Unregistered Users
    • How to install sample data
    • How to change the order of tabs with comments
    • Using navigation module (breadcrumbs)
    • NorrCompetition and YOOtheme Pro
  • 🔍Troubleshooting
    • I do not get notifications from NorrCompetition
    • I get an error or white screen on photo upload
    • No images appear after submitting entries
    • Submit button is not working
  • User is not able to vote. Errors in the console
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  1. Troubleshooting

No images appear after submitting entries

Some users facing with the situation when images were not been physically uploaded after submitting entries. Let's consider why it could happen.

PreviousI get an error or white screen on photo uploadNextSubmit button is not working

Last updated 10 months ago

Before we start, please examine another articles:

If you have already checked out permissions, but still no images appear in the selected folder with NorrCompetition media storage, then it might be a problem related to 3rd party extension like Admin Tools which re-generates default .htaccess file and adds custom rules.

Admin Tools can generate custom .htaccess file which blocks access to all folders except excluded folders. Try to temporary replace .htaccess with the core file taken from Joomla. E.g. rename existing .htaccess to .htaccess2 and take default file htaccess.txt and rename it to .htaccess to take action and check out the front-end. If it will help, then it means that rules in .htaccess file block access to /ncuploads/ folder which is placed in the root of the site and you have to add exceptions while use Admin Tools and re-generate .htaccess or edit it manually and add /ncuploads/ folder as an exception.

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I get an error or white screen on photo upload
File permission issues
Admin Tools documentation